I understand that companies must evolve and grow with demand but it would have been better to leave well enough alone. There is nothing more frustrating than spending an hour on an invoice or estimate only to have it randomly deleted or zeroed out after saving. This has been going on for months and a couple updates.
A day or two is acceptable but not this amount of time. This is a known issue. Your public p. Sorry but This is only a slap in the face to an already poor situation. If you are interested in speaking to one of our product managers, please email appreviews invoice2go.
Thanks for your patience. The app is simple enough to setup and use. It does the job that a one person shop needs it to do. This seems backwards, as in the membership should provide that option not just allow you to turn it off. The problem with the feature being turned on by default is that customers try and pay digitally only for me to have to refund the payment and ask them for a check. The option to pay via card or digitally should be opt in not opt out.
The developer should change this and consider a more compelling reason to hold people over a barrel in order to get them to subscribe. At the very least consider a per use fee when someone wants to pay digitally and the business wants to accept the digital payment.
Currently searching for another app alternative. We are sorry to hear your concerns about how payments work with the free accounts. We would be happy to go over other options for you if you want to disable payments. Please contact us at support Invoice2go. Invoice2go was a great program many years ago.
If they just left it alone, it would have been good. And they also keep jacking the price up. It is now costing more than ever, with less and less usable features. Edit I read your response and at this point it does no good. You guys are quick to answer negative reviews but not quick to solve problems. Talking to support does no good. I have emailed support times about issues that effect the usability and functionality of your product. These problems were non-existent before the update.
The response I have gotten from support basically tells me that they dont see it as a problem. In the end, I will be phasing out my business on this program and going to use a different program. Invoice2go was a great app. That all changed with every update where it gradually got worse and worse.
Literally every update makes this app more of a headache for me to use. Why complicate simplicity?? Edit I have been a user of I2go for a few years now and they keep jacking the price up. Thanks for your feedback. Regarding your edits, our goal with the update in to the new Invoice2go was to allow more secure data storage by syncing to our cloud server, as well as optimizing our app with current technology.
We are sorry to hear about your experience and your pricing concerns. We would love to help, so please reach out to us at support Invoice2go. The developer, Invoice2go. The following data may be collected and linked to your identity:.
Privacy practices may vary, for example, based on the features you use or your age. Learn More. With Family Sharing set up, up to six family members can use this app. Invoice with ease Invoice2go is the all-in-one tool that helps you run your small business. Try it free.
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